- The fee and the way out of it are in different documents. Six Crypto.com schedules print Close Account with a figure and no condition. The card-usage article prints the condition: the $50 applies if you want funds returned, and spending the balance to zero costs nothing.
- Seven of nine schedules publish a closure figure; two publish none. From A$10 on Midnight to A$70 on every other Australian Visa tier — a sevenfold spread inside one country — and US$55 in Brazil and select LATAM markets. The US and Canada pages carry no closure row at all.
- A flat fee is not a flat rate. $50 to return a $100 balance is 50% of it; on $750 it is 6.67%; on $5,000 it is 1.00%. Below $50 the return route cannot be used at all, so spending down is the only exit.
- One issuer prices the exit at zero in writing. Bybit's management-fee table carries a Card Cancellation Fee column reading None for all eight regions. It is the only programme we read with a column for it.
- Dormancy overtakes closure in the ninth charged month. The UK schedule charges £50 to close and £6 a month from 1 October 2026 after a year of inactivity. Nine months is £54. Doing nothing is not the cheap option.
On this page
- Three costs, one word
- What eight programmes charge you to leave
- The fee is in one document, the escape in another
- A flat $50 on a balance that is not flat
- Why the card has to be empty first
- The only cancellation-fee column we found
- Two programmes that price the exit at “fees”
- Who holds the money decides what leaving costs
- What a complete exit notice looks like
- Closing a card without paying for it
- Sources
- FAQ
Every guide to cancelling a crypto card walks you through the app and stops before the invoice. Crypto card closure fees can take £50 on the way out, or $50 of a balance you already own, or nothing at all — and on the most-read card in this market the charge is printed in one document while the sentence that makes it avoidable sits in another. We read nine regional fee schedules and eight programmes' own terms on 15 October 2026 and priced the exit from each. The best-ranked page for this query describes the balance coming back in three to five business days and never mentions the fee charged for asking.
Three costs, one word
“Closing fee” gets used for three charges that behave differently, and conflating them is how a page ends up confidently wrong. One is charged for ending the arrangement. One is charged for giving you back money that is already yours. The third is not a fee at all and is the only one nobody can waive.
| Closure fee | Balance-return fee | Mechanical cost | |
|---|---|---|---|
| What triggers it | Asking to close the account | Asking for a residual balance back | Moving the money yourself |
| Typical wording | “Close Account: £50” | “a $50 fee will be applied to cover the processing costs” | “may be subject to blockchain network fees” |
| Where it is published | Regional fee schedule | A separate card-usage article | A help-centre how-to, if anywhere |
| Avoidable? | Only by not closing | Yes — spend to zero first | No, but it is yours to pay to anyone |
| Who it applies to | Custodial issuers | Custodial issuers holding a balance | Self-custodial cards |
Three charges that get one name. Only the middle column can be driven to zero by changing what you ask for.
Hold on to the third column. It looks like the trivial one and it is the one that strands people.
What eight programmes charge you to leave
These are the programmes whose exit terms we could read from the issuer's own page or terms document today. Where a figure is published we quote it; where a document says a fee exists without naming it, the cell says so; where nothing could be sourced, it says that rather than guessing.
| Programme | Closure fee published | Balance-return fee | Document, and its date |
|---|---|---|---|
| Crypto.com (UK) | £50 | $50 if funds returned | Regional schedule + usage article, 5 Dec 2025 |
| Crypto.com (LATAM) | US$55 | $50 if funds returned | Regional schedule |
| Crypto.com (US, Canada) | no row published | $50 if funds returned | Schedule dated 1 Sep 2026 |
| Bybit Card | None, all 8 regions | none published | Fees & limits, updated 10 Sep 2026 |
| KAST | “may incur fees”, unnamed | “may incur fees”, unnamed | Platform Terms, effective 7 Jul 2026 |
| XHYPE (formerly XKard) | no clause at all | no clause at all | Terms, last updated 4 Jun 2025 |
| Coca | none — close by withdrawing | n/a, self-custodial | Terms, undated on the page |
| Gnosis Pay | none — card ends 20 Dec 2026 | n/a, self-custodial Safe | Formal notice, 21 Sep 2026 |
| Nexo, Wirex, Plutus | not sourceable | not sourceable | no terms doc reachable, 15 Oct 2026 |
Exit terms as published on 15 October 2026. “Not sourceable” means the document could not be reached, not that no fee exists.
Three things stand out before any detail. The clearest disclosure in the set is a zero; the programme we earn the most from has no exit clause at all; and the most complete exit document belongs to the card being shut down.
The fee is in one document, the escape in another
Crypto.com publishes nine regional fee-and-limit schedules for one card family, and we read all nine today rather than trusting a count. Seven carry a Close Account row. Two do not.
| Schedule | Close Account row | Condition stated? |
|---|---|---|
| United Kingdom | £50 | No |
| Europe | €50 | No |
| Europe (Brazil & select LATAM) | US$55 | No |
| Singapore (resident) | S$50 | No |
| Singapore (non-resident) | S$50 | No |
| Bahrain & select GCC | US$50 | No |
| Australia | A$10 Midnight / A$70 other Visa | No |
| United States | no row | — |
| Canada | no row | — |
All nine schedules read on 15 October 2026. The US, Singapore and GCC pages are dated 1 September 2026; the others carry no visible date.
Now the document that changes what those rows mean. The card-usage help article, dated 5 December 2025, asks and answers the question directly: “How does the $50 close account fee work for my Crypto.com Prepaid Card?” Its answer is that if there is a balance on the card and you wish to have your funds returned, a $50 fee will be applied to cover the processing costs, and that “alternatively, you can spend the card's balance to zero and no fee will incur.”
We grepped the condition wording against the six schedules that print a figure. None of them carries it. A cardholder who looks up their own fee schedule — the correct thing to do, and the thing Crypto.com's own closure article links them to — sees a flat charge with no way around it. The way around it is one click away in a different collection, and the figure in the two documents is the same $50 under two different headings.
Which leaves the American reader worst served of all: the US schedule prints no closure row, and the article that prints $50 is not scoped to a region. Neither document, alone or together, answers “what will this cost me” for a US cardholder. Our schedule-by-schedule comparison of all nine sets this alongside the FX, ATM and replacement rows.
A flat $50 on a balance that is not flat
A processing fee quoted as a flat figure is a percentage in disguise, and the percentage is set by you. Here is the same $50 against the balances people actually leave on a card.
| Residual balance | You receive | Fee as % of balance | Sensible route |
|---|---|---|---|
| $25 | — | unusable | Spend it down |
| $50 | $0 | 100% | Spend it down |
| $100 | $50 | 50.00% | Spend it down |
| $250 | $200 | 20.00% | Spend it down |
| $750 | $700 | 6.67% | Either, on convenience |
| $5,000 | $4,950 | 1.00% | Request the return |
| $25,000 (US card max) | $24,950 | 0.20% | Request the return |
The published $50 against seven balances. The percentage is not a policy choice by the issuer; it is whatever you happened to leave on the card.
The top two rows are worth naming plainly. Below $50 the return route cannot be used, because the fee is not smaller than the thing it is charged on, and at exactly $50 you receive nothing for the paperwork. The people most likely to hit those rows topped up once, did not get on with the card and left it alone — the same population the inactivity fee is quietly working on in the meantime.
Why the card has to be empty first
There is a second reason to spend the balance down, and it is not financial. Crypto.com's account-closure article, dated 20 July 2026, lists the preconditions for closing, and the first one is “no remaining Crypto.com Card balance”. A card with money on it is not a card you can close.
The same article is the only place that spells out how wide the closure is: “your Crypto.com App/Web account, Crypto.com Visa Card, and Crypto.com Exchange account must be closed together.” You cannot retire the card and keep the exchange. It also requires no active CRO stake or lockup, no Earn term, no Supercharger allocation and no open options positions, then sends you to Settings > Account > Account Closure.
The only cancellation-fee column we found
Bybit's fees and limits page, last updated 10 September 2026, sets out a management-fee table whose columns are card issuance and replacement, annual fee, inactivity fee and Card Cancellation Fee. Eight regions are listed down the side: Australia, Argentina, Brazil, Georgia, Kazakhstan (AIFC), Asia Pacific, Mexico and Peru.
In the page's own markup, the last three columns for all eight regions are a single merged cell spanning eight rows and three columns, and its value is None. No annual fee, no inactivity fee, no cancellation fee, anywhere it operates. We read the table structure rather than the rendered grid, because a merged cell is where a per-region exception would hide.
Two programmes that price the exit at “fees”
KAST's Platform Terms, effective 7 July 2026, do have a post-termination section, and it is more candid than most about what it does not promise. You are “eligible for a refund of your Wallet Balance upon terminating your Account”, but refunds “may incur fees to cover the costs incurred by the Company” and “the method of refund is at the Company's discretion (e.g. on-chain transfer, bank transfer or cheque)”. A cheque is a real possibility in a document governing a crypto card in 2026.
Two more clauses matter on the way out. An account suspended or inactive past 180 days without the company being able to reach you will be closed — the clause reads “one hundred and eight (180) days”, so words and numeral disagree, and we quote it as written. And a card not activated within three months can be closed, deactivated and destroyed “without refunding any service charges” — which matters on a membership costing $1,000 or $10,000 a year.
Then there is the card this site earns the most from, and we are going to be straight about it. XHYPE — the brand that now sells what was marketed as XKard — publishes terms of seven clauses, last updated 4 June 2025, with no closure clause, no refund clause and no provision for a residual balance. Clause 2 says “we are not a card issuer” and that users must comply with the terms set by the issuing providers; those providers are not named or linked anywhere on the page. Its current plans are annual subscriptions, from $10 to $70 a year, and the document is silent on what happens to an unused one. If you are shopping this part of the market, read our guide to what the KYC rules actually say alongside it.
Who holds the money decides what leaving costs
Stack the eight programmes up and the fee table is not what predicts the exit cost. Custody is. Once you know who is holding the balance when you decide to go, the shape of the exit follows, and so does the thing most likely to go wrong.
| Shape | Example | Exit is | What it costs | Failure mode |
|---|---|---|---|---|
| Custodial prepaid | Crypto.com | A request they price | Up to US$55 + $50 | A dust balance you cannot move |
| Exchange-funded | Bybit | Cancelling a card on an account you keep | Published as None | The exchange account, not the card |
| Subscription wallet | KAST, XHYPE | A refund at their discretion | Unnamed, plus the unused term | A prepaid year you do not get back |
| Self-custodial | Coca, Gnosis Pay | A transaction you sign | Network fees only | No gas left to finish |
Four custody shapes and four exits. The cheapest column has the failure mode nobody can fix for you.
Coca's terms make the self-custodial case explicit: “you can close your Coca Wallet Account at any time by withdrawing your Cryptoassets” — closing is the withdrawal. The same section warns that if Coca withdraws the wallet altogether it will “endeavor to give you two months' notice”, with no refund of fees. An endeavour is not a commitment, which brings us to the one issuer here that has had to make the real thing.
What a complete exit notice looks like
Gnosis Pay is winding its consumer card down, and its formal notice of 21 September 2026 is the most complete exit document we have read in this niche. Use it as the standard: it is what every issuer could publish and almost none does.
It gives four dated deadlines rather than one — the card and app stop at 23:59 UTC on 20 December 2026, general cardholder support ends 18 June 2027, and support for refunds, disputes and chargebacks runs to 12 June 2028. It states that authorisations made before the cutoff “will be allowed to complete in the normal way” and unsettled holds released under scheme rules. It preserves chargeback rights and says the cessation does not affect them. It tells cardholders to export their transaction history and note the card's last four digits and expiry before the app closes, because they will need them afterwards. It names the licensed issuer, Monavate, with its FCA and Bank of Lithuania authorisations, and makes clear which rights are against whom. And it confirms that withdrawal stays switched on after everything else is switched off.
Our full walkthrough of the Gnosis Pay wind-down covers the two-step Safe withdrawal and the gas trap in detail. The point here is narrower: five of the eight programmes above could not produce half of that list, and three of them are not shutting anything down.
Closing a card without paying for it
The order matters more than the paperwork. On a custodial card, do this:
- Find your own schedule first. Seven of Crypto.com's nine print a closure figure and two do not, and an Australian Midnight holder pays A$10 where the tier above pays A$70.
- Spend the balance to zero rather than asking for it back, unless the balance is large enough that $50 is noise — around $5,000 it is 1%, and under $250 it is never worth it.
- Cancel recurring payments and subscriptions first, at each merchant. No issuer can move them for you, and a failed renewal on a dead card is a service you lose rather than a fee you pay.
- Export the transaction history while you still have an account to export it from. On Crypto.com, access ends when the account does.
- Clear the other preconditions — stakes, lockups, Earn terms, open positions — then close through settings, not by email.
- On a self-custodial card, fund the signing wallet before you start, and leave enough for the second transaction. That is a cost of leaving too; it is just not one anybody invoices you for.
And do not park the decision. The cost of getting in is advertised; the cost of staying when you have stopped using the card is not. On the UK schedule, £6 a month after a year of silence overtakes the £50 closure fee in the ninth charged month — £54 against £50 — and keeps going.
Leaving because of the fees rather than the card?
An exit fee is the last charge on a card you probably picked on a headline rate. Our comparison ranks every card we track on the costs that recur — top-up, FX, ATM and annual — so the next one is cheaper to hold as well as cheaper to leave.
Some links on Kardd are affiliate links and may earn us a commission. No commercial relationship changed a figure in the tables above, including the XHYPE finding.
Sources
- Crypto.com, additional details about the prepaid card — the $50 close-account fee and the spend-to-zero alternative; dated 5 December 2025.
- Crypto.com, how to close my account — the preconditions, the must-close-together rule and the sub-minimum-balance route; dated 20 July 2026.
- Crypto.com fees and limits, United Kingdom — Close Account £50 and the £6 inactivity fee effective 1 October 2026.
- Crypto.com fees and limits, United States — the fee block that carries no Close Account row; dated 1 September 2026.
- Crypto.com prepaid card collection — the index to all nine regional schedules, each read on 15 October 2026.
- Bybit, fees and spending limits for the Bybit Card — the Card Cancellation Fee column reading None for all eight regions; last updated 10 September 2026.
- KAST Platform Terms — the post-termination refund clause, the 180-day closure clause and the unactivated-card provision; effective 7 July 2026.
- Gnosis Pay, formal notice of closure — the four deadlines, pending-transaction handling and preserved chargeback rights; issued 21 September 2026.
- Coca terms of use — closing by withdrawing, the two-months'-notice endeavour and the no-refund clause; undated on the page.
- XHYPE terms and conditions — the seven clauses, read in full; last updated 4 June 2025.
Related Articles
- Crypto.com Card Fees by Country 2026: 9 Schedules
- Crypto Card Inactivity Fees 2026: The 12-Month Clock
- Crypto Card Issuance Fees 2026: $0 to $125
- Gnosis Pay Shutting Down 2026: What Cardholders Must Do
- Crypto Card Refunds 2026: Where Your Money Actually Goes
- Crypto Card Cashback Caps 2026: When 10% Pays 2.4%
Frequently Asked Questions
Is there a fee to close a crypto card account?
It depends on the issuer and, on one of them, on your address. Bybit publishes a Card Cancellation Fee of None across all eight of its card regions. Crypto.com publishes a Close Account fee on seven of its nine regional schedules — from S$50 and £50 up to US$55 in Brazil and select LATAM markets — and no closure row at all on the United States and Canada pages. KAST says a refund on termination may incur fees without naming one.
What is the $50 Crypto.com close account fee?
It is the charge for having a residual card balance paid back to you, and it is conditional. The card-usage help article, dated 5 December 2025, says that if there is a balance on the card and you wish to have your funds returned, a $50 fee applies to cover the processing costs, and that “alternatively, you can spend the card's balance to zero and no fee will incur”. That condition appears in that article and in none of the regional schedules that print the figure.
How do I close a crypto card without paying a closure fee?
On Crypto.com, spend the balance to zero before asking to close, because the published $50 is charged for returning funds rather than for closing. Check your own regional schedule first, since seven of the nine print a Close Account figure of their own. On a self-custodial card such as Coca or Gnosis Pay there is no closure fee to avoid: you withdraw your assets and the only cost is the network fee.
What happens to the money left on a crypto card when you close it?
That depends on who is holding it. On a custodial prepaid card the balance is a claim on the issuer, so getting it back is a request they can price — and Crypto.com's closure article requires no remaining card balance before the account will close at all. On a self-custodial card you move it yourself. KAST reserves the refund method to its own discretion, naming on-chain transfer, bank transfer or cheque.
Is it cheaper to close a crypto card or let it go dormant?
Closing wins sooner than people expect. The UK schedule charges £50 to close and, from 1 October 2026, £6 a month after twelve months of no cardholder-initiated activity. Nine months of that is £54, so dormancy costs more than closing from the ninth charged month — the twenty-first month of not using the card. Eight months is £48 and still under.
Can you close just the card and keep the exchange account?
Not on Crypto.com. Its closure article, dated 20 July 2026, says the App or Web account, the Visa Card and the Exchange account must be closed together. It also requires no active CRO stake or lockup, no active Crypto Earn term, no Supercharger allocation and no open UpDown or Strike options positions, and tells you to download your transaction history first, because access to it ends with the account.
Which crypto cards do not publish a closure fee?
Of the programmes we read on 15 October 2026: the Crypto.com US and Canada schedules carry no Close Account row; KAST's terms say a refund may incur fees without printing one; and the XHYPE terms covering the card formerly sold as XKard run to seven clauses with no closure, refund or balance provision at all. Nexo's card page and its own sitemap page link no terms document, and Wirex and Plutus returned 404 on every fees and terms path we tried.
What should a card issuer tell you before it shuts down?
Gnosis Pay's formal notice of 21 September 2026 is the yardstick worth holding others to. It gives four dated deadlines rather than one, preserves chargeback and dispute rights to 12 June 2028, tells cardholders to export their history before the app closes, names the licensed issuer and its regulator, and confirms that withdrawal stays available after everything else is switched off.